Mouse Ball Replacement

                  Posted On Rec.Humor By: ajoshi@cvinews.cv.com
                Archived By: Derek Cashman (dcashman@concentric.net)
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This is an actual alert to IBM Field engineers that went out to 
IBM branch offices.

The person who wrote this was very serious.

Abstract: Mouse balls available as FRU (Field Replacement Unit)

Mouse balls are now available as F.R.U. Therefore if a mouse fails to 
operate or should it perform erratically, it may need a ball 
replacement. Because of the delicate nature of this procedure,
replacement of the mouse balls should only be attempted by trained 
personnel.

Before proceeding, determine the type of mouse balls by examining 
the underside of the mouse. Domestic balls will be larger and harder 
than foreign balls. Ball removal procedures differ depending upon 
manufacturer of the mouse. Foreign balls may be replaced using the 
pop-off method. Domestic balls are replaced using the twist-off 
method. Mouse balls are not usually static sensitive however, 
exessive handling can result in sudden discharge. Upon completion 
of ball replacement, mouse can be used immediately.

It is recommended that each replacer have a pair of spare balls for 
maintaining optimum customer satisfaction, and that any customer 
missing his balls should suspect local personell of removing these
necessary items.

To re-order. Specify one of the following:

PN/33F8462 - Domestic Mouse Balls.
PN/33F8461 - Foreign Mouse Balls.